Customer Service Assistant (bradford)

Grand Central

Bradford, , UK
Base: £21,840 - £26,071; bonus/equity: not specifi...
Strong customer service skills
Ability to work safely under pressure
Use of initiative
Grand Central is an open-access train operator linking the North East and West Yorkshire with London, committed to providing the best journey possible to customers

Job Summary

  • Grand Central is an open-access train operator linking the North East and West Yorkshire with London, committed to providing the best journey possible to customers.
  • The role offers excellent training, support through onboarding, and further career opportunities with a variety of shifts across seven days.
  • Benefits include contributory pension scheme, unlimited free travel for employee and family, employee assistance program, medical insurance, wellness package, childcare vouchers, cycle to work scheme, and employee rewards.

Matching Summary

Grand Central is an open-access train operator linking the North East and West Yorkshire with London, committed to providing the best journey possible to customers.

Salary

Base: £21,840 - £26,071; Bonus/Equity: Not specified; Benefits: Pension, free travel, medical insurance, wellness package, childcare vouchers, cycle to work scheme

Skills & Requirements

Must-have

  • Strong customer service skills
  • Ability to work safely under pressure
  • Use of initiative
  • Great communication skills
  • Ability to work flexible shifts
  • Teamwork skills
  • Decision making confidence

Nice-to-have

  • Passion for customer service
  • Adaptability to changing scenarios
  • Enjoy interacting with diverse people
  • Thrives on unexpected challenges
  • Basic food hygiene certification

Key Requirements

  • Pass rail safety medical including drug and alcohol testing
  • Telephone medical subject to industry medical requirements
  • Basic food hygiene certification (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter