Patient Access Coordinator I - Digestive Health - Erie - Full Time
Highmark Health
Erie, Pennsylvania, US
Validating medical benefits
Verifying insurance information
Calculating financial responsibilities
Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers
Job Summary
Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers.
Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation.
Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors.
Matching Summary
Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers.
Skills & Requirements
Must-have
Validating medical benefits
Verifying insurance information
Calculating financial responsibilities
Collecting patient liabilities
Delivering positive patient experience
Adhering to organizational policies
Nice-to-have
Articulating information clearly
Maintaining working relationships
Attaining productivity standards
Recommending innovative approaches
Key Requirements
High school diploma or GED
One to three months related experience
One previous year of related experience
Experience operating a PC and using software applications