Client Service Coodinator

Mars Inc

Base: $15.00 - $18.69 hourly; bonus/equity: not sp...
Client and pet flow management
Maximize veterinary team productivity
Professional and efficient client service
The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team.
  • Responsibilities include providing professional, efficient, and exceptional service, educating clients about wellness plans and hospital services, and managing administrative and financial functions.
  • The company offers a comprehensive total rewards package including medical, dental, vision insurance, retirement plans, paid time off, and pet wellness plans.

Matching Summary

The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team.

Salary

Base: $15.00 - $18.69 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, and Vision Insurance, Retirement Plans (401(k) and Roth), Paid Time Off and Holidays, Mental Health and Wellbeing Resources, Associate Life Insurance, Company-Paid Short- and Long-Term Disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Paid Parental Leave, Continuing Education Allowance, Back-Up Child and Elder Care & Family Support Resources, Fertility and Family Building Support, Digital Exercise Therapy, Voluntary Protection Benefits, Legal Plan, Identity Protection, Commuter Benefits, Three Free Optimum Wellness Plans for Pets, Exclusive Discounts.

Skills & Requirements

Must-have

  • Client and pet flow management
  • Maximize veterinary team productivity
  • Professional and efficient client service
  • Educate clients on pet health and services
  • Manage hospital finances and procedures
  • Ability to work at a computer for long periods
  • Comfortable around pets

Nice-to-have

  • Live and exemplify the Five Principles of Mars
  • Actively recruit new clients
  • Promote hospital services
  • Positive and welcoming demeanor
  • Proactive problem-solving skills

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old
  • One year related experience required
  • Customer service experience preferred
  • Medical background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter