Assistant Client Digital Programme Manager

Chanel (Australia) Pty Ltd

Hong Kong, HK
Not specified (potentially hybrid/onsite given the nature of roles in luxury retail)
Digital programme or project management experience
Client engagement and omnichannel environments
Mobile and web platform navigation skills
Chanel is seeking an Assistant Client Digital Programme Manager in Hong Kong to enhance their digital client experience. The role focuses on orchestrating digital initiatives that bridge strategy, technology, and retail execution while supporting client engagement in luxury contexts

Job Summary

  • You will partner closely with the Client Engagement Strategy Manager to bring to life a best-in-class Fashion Digital Roadmap for Hong Kong and Macau.
  • Acting as product owner for local client digital solutions, you drive their rollout, adoption, and ongoing optimization in line with business objectives.
  • Your work directly influences how Chanel sets new benchmarks for digital luxury experiences in the Hong Kong and Macau market.

Matching Summary

Match Score: 85

Chanel is seeking an Assistant Client Digital Programme Manager in Hong Kong to enhance their digital client experience. The role focuses on orchestrating digital initiatives that bridge strategy, technology, and retail execution while supporting client engagement in luxury contexts.

Skills & Requirements

Must-have

  • Digital programme or project management experience
  • Client engagement and omnichannel environments
  • Mobile and web platform navigation skills
  • Stakeholder management across boutiques and vendors

Nice-to-have

  • Hands-on exposure to Salesforce tools
  • Passion for client experience excellence
  • Creative approach combined with data rigor
  • Experience in luxury retail sector

Key Requirements

  • Solid experience in digital programme or project management
  • Comfort navigating iOS/Android app ecosystems
  • Strong analytical and detail-oriented mindset

Work Rights

Not specified

Tailored Resume

Cover Letter