Finance Systems Support Officer

Australian National University

Canberra, ACT, Australia
Base: $98,387 - $113,252 py; bonus/equity: not spe...
On-site
Finance systems support
Troubleshooting and issue resolution
User training and documentation
The Finance Systems Support Officer provides front-line support to the University’s finance systems and assists in the coordination and management of business process and technological driven change

Job Summary

  • The Finance Systems Support Officer provides front-line support to the University’s finance systems and assists in the coordination and management of business process and technological driven change.
  • Key responsibilities include providing advice and hands-on support to users, participating in the Finance Helpdesk, delivering user training, and investigating user requests for improvements.
  • The Financial Systems and Transformation team strives to develop best practice Financial IT solutions to meet the University Community's information needs.

Matching Summary

The Finance Systems Support Officer provides front-line support to the University’s finance systems and assists in the coordination and management of business process and technological driven change.

Salary

Base: $98,387 - $113,252 per annum; Bonus/Equity: Not specified; Benefits: 17% superannuation

Skills & Requirements

Must-have

  • Finance systems support
  • Troubleshooting and issue resolution
  • User training and documentation
  • System enhancements and testing
  • System security and data integrity

Nice-to-have

  • Continuous improvement initiatives
  • Emerging digital technologies
  • Automation and AI-assisted tools

Key Requirements

  • Experience supporting enterprise finance systems
  • Strong problem-solving and analytical skills
  • Ability to develop and deliver training
  • Rights to live and work in Australia

Work Rights

Must have rights to live and work in Australia

Tailored Resume

Cover Letter