Assistant Manager, Claims Services

SunLife

Attractive salary; not specified; mpf, group life ...
4-6 years life claims experience
Review and approve claims within authority limits
Conduct regular audits of claims files
This role is responsible for life claims processing including Death, CI, WP, medical and accident claims while ensuring accuracy and ethical assessment

Job Summary

  • This role is responsible for life claims processing including Death, CI, WP, medical and accident claims while ensuring accuracy and ethical assessment.
  • The position involves handling large or complex cases, providing technical guidance to junior assessors, and acting as a key point of contact for stakeholders.
  • Candidates will benefit from an attractive salary, MPF, group life and medical insurance, along with excellent career development opportunities.

Matching Summary

This role is responsible for life claims processing including Death, CI, WP, medical and accident claims while ensuring accuracy and ethical assessment.

Salary

Attractive salary; Not specified; MPF, group life and group medical insurance

Skills & Requirements

Must-have

  • 4-6 years life claims experience
  • Review and approve claims within authority limits
  • Conduct regular audits of claims files
  • Handle escalated inquiries and complaints
  • Dissect complex medical reports

Nice-to-have

  • High level of empathy for sensitive interactions
  • Experience mentoring junior staff
  • Knowledge of digital enhancement proposals
  • Strong assertiveness in dispute resolution

Key Requirements

  • Bachelor's Degree in Business, Finance, Law, or Healthcare
  • Minimum 4-6 years of Life Claims experience
  • Progress toward or completion of ALHC/FLMI or CII certifications
  • Advanced knowledge of legal principles like duty of disclosure

Work Rights

Not specified

Tailored Resume

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