Inbound/outbound Calls Associate

Lisinski Law Firm

Dominican Republic
Base: $5.50ph; bonus/equity: not specified; benefi...
Remote
Bilingual spanish english communication
High call volume handling
Customer service and sales skills
Lisinski Law Firm is committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward through humanitarian immigration practice

Job Summary

  • Lisinski Law Firm is committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward through humanitarian immigration practice.
  • The role involves serving as the first human connection for prospective clients by managing high call volumes, qualifying leads, scheduling paid consultations, and ensuring clients feel supported and informed.
  • Employees benefit from local currency compensation, paid time off, health benefits aligned with local laws, retirement contributions, and access to local HR support.

Matching Summary

Lisinski Law Firm is committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward through humanitarian immigration practice.

Salary

Base: $5.50/hr; Bonus/Equity: Not specified; Benefits: Paid Time Off, Paid Holidays, Local health benefits, Retirement contributions

Skills & Requirements

Must-have

  • Bilingual Spanish English communication
  • High call volume handling
  • Customer service and sales skills
  • Case management system proficiency
  • Time management and organizational skills

Nice-to-have

  • Empathetic client experience delivery
  • Collaborative team environment
  • Creative problem-solving mindset

Key Requirements

  • Bilingual Spanish English B1-B2 proficiency
  • 1-2 years sales and customer service experience
  • High School Diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter