Not specified; incentive programs available based ...
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Bilingual french and english proficiency
Fast-paced customer service environment experience
Ability to navigate multiple systems
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Manulife is seeking Bilingual Customer Service Representatives who are proficient in both French and English to join their Canadian Contact Center. The role involves providing exceptional customer service through various channels in a hybrid work environment, with a focus on growth and well-being.
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Job Summary
This role involves delivering exceptional service to policyholders, agents, and partners via inbound calls, email, and chat.
The company offers a hybrid work model with collaboration in the office from Tuesday to Thursday and remote flexibility for the rest of the week.
Employees enjoy perks including unlimited coffee, a positive atmosphere, and opportunities to grow their careers in a supportive environment.
Matching Summary
Match Score: 75
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Manulife is seeking Bilingual Customer Service Representatives who are proficient in both French and English to join their Canadian Contact Center. The role involves providing exceptional customer service through various channels in a hybrid work environment, with a focus on growth and well-being.
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Salary
Not specified; Incentive programs available based on performance; Customizable benefits including health, dental, and retirement plans
Skills & Requirements
Must-have
Bilingual French and English proficiency
Fast-paced customer service environment experience
Ability to navigate multiple systems
Nice-to-have
Call center experience in financial services
Empathy and emotional intelligence skills
Collaborative team mindset
Key Requirements
Verbal and written bilingual proficiency in French and English
Experience in fast-paced customer service environments