Patient Advocate Nonexempt

AdventHealth

Tampa, Florida, United States
Base: $20.97 - $38.99; bonus/equity: not specified...
**
Excellent customer service skills
Strong oral communication abilities
Understanding of medical terminology
** AdventHealth is seeking a Patient Advocate in Tampa, Florida, to support patients and families in navigating the healthcare system and ensure their satisfaction. The ideal candidate will possess strong communication and customer service skills, with a background in healthcare or customer service. **

Job Summary

  • The role involves providing support and resources to patients and families to help them navigate the healthcare system.
  • Employees receive benefits from Day One including Medical, Dental, Vision Insurance, Life Insurance, and 4 weeks of 100% paid parental leave.
  • The position requires acting as a liaison between patients, families, and hospital staff to address concerns and resolve grievances according to CMS regulations.

Matching Summary

Match Score: 75

** AdventHealth is seeking a Patient Advocate in Tampa, Florida, to support patients and families in navigating the healthcare system and ensure their satisfaction. The ideal candidate will possess strong communication and customer service skills, with a background in healthcare or customer service. **

Salary

Base: $20.97 - $38.99; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life, Disability, 403-B, Paid Time Off, Parental Leave

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong oral communication abilities
  • Understanding of medical terminology
  • HIPAA compliance knowledge
  • Ability to handle stressful situations

Nice-to-have

  • Experience in digital customer service
  • Proficiency in Microsoft Office suite
  • Empathetic nature with top-tier service
  • Knowledge of healthcare infrastructure
  • Creativity in resolving customer needs

Key Requirements

  • High School Grad or Equivalent
  • 1+ year healthcare environment experience
  • 2 years customer service experience
  • English reading and writing proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter