Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitor critical data center infrastructure
Identify and escalate faults
Central dispatcher during campus issues
The University of Arkansas is seeking a Data Center Facility Operator to monitor critical data center infrastructure, ensuring uninterrupted operations through effective communication and issue management. The role requires experience in a secure environment and offers a supportive work culture with various employee benefits

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Data Center Facility Operator to monitor critical data center infrastructure, ensuring uninterrupted operations through effective communication and issue management. The role requires experience in a secure environment and offers a supportive work culture with various employee benefits.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Monitor critical data center infrastructure
  • Identify and escalate faults
  • Central dispatcher during campus issues
  • Maintain security and shift logs
  • Monitor data center security cameras

Nice-to-have

  • Advance the state and build a better world
  • Fostering a welcoming climate
  • Nurturing creativity and discovery
  • Promotes a healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • One year of specialized experience
  • Experience in a secure environment
  • Associate's degree or technical training in related field (preferred)
  • One year of computer support experience (preferred)

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter