Client Service Officer With German/french

Citi

Warsaw, Poland
Base: 120,000 - 190,000 pln; bonus: annual discret...
Hybrid
Proficiency in english and german or french
Minimum 2 years b2b customer service experience
Strong presentation and communication skills
The role involves maintaining and growing relationships with EMEA-based Commercial Card Clients as a single point of contact

Job Summary

  • The role involves maintaining and growing relationships with EMEA-based Commercial Card Clients as a single point of contact.
  • Employees will resolve day-to-day issues, coordinate fast resolutions, and identify opportunities to cross-sell products.
  • The position offers a competitive base salary, employer-paid pension contributions, private medical care, and a hybrid working model.

Matching Summary

The role involves maintaining and growing relationships with EMEA-based Commercial Card Clients as a single point of contact.

Salary

Base: 120,000 - 190,000 PLN; Bonus: Annual discretionary incentive award possible; Benefits: Employer paid pension (6%), private medical care, life insurance, parental leave

Skills & Requirements

Must-have

  • Proficiency in English and German or French
  • Minimum 2 years B2B customer service experience
  • Strong presentation and communication skills

Nice-to-have

  • Experience with MS Office and system skills
  • Ability to influence clients on program optimization
  • Business maturity for senior client contacts

Key Requirements

  • 2+ years business-to-business customer service or account management
  • Fluency in English plus German or French
  • Strong MS Office proficiency

Work Rights

Not specified

Tailored Resume

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