Customer Success Account Manager

IQVIA

Taguig City, Philippines
Proactive account management
Identify new business opportunities
Cultivate strong long-term relationships
Provides a key client relationship to a major client or clients through relationships with executives and leaders in the client organization in a part of a large or mid-sized market or part of a large region

Job Summary

  • Provides a key client relationship to a major client or clients through relationships with executives and leaders in the client organization in a part of a large or mid-sized market or part of a large region.
  • Secure and retain business through professional, consultative, proactive account management activities directed at decision-makers and decision influencers at existing IQVIA clients.
  • Serve as a liaison between the customer and technical and operational groups at IQVIA, Inc.

Matching Summary

Provides a key client relationship to a major client or clients through relationships with executives and leaders in the client organization in a part of a large or mid-sized market or part of a large region.

Skills & Requirements

Must-have

  • proactive account management
  • identify new business opportunities
  • cultivate strong long-term relationships
  • IQVIA Technology and Analytics products
  • Salesforce CRM
  • Gainsight Customer Success Management Platform

Nice-to-have

  • ability to set vision
  • ability to influence outcomes
  • team-orientation

Key Requirements

  • minimum of four (4) years related experience
  • Life Sciences industry experience
  • Technology products experience
  • Account Management experience
  • Bachelor’s degree or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter