Patient Liaison, Arabic Speaking

Brigham and Women's Faulkner Hospital

Boston, Massachusetts, United States
Base: $53,040.00 - $75,888.80 annual; bonus/equity...
Hybrid
Arabic language proficiency required
Bachelor's degree in healthcare or related field
3-5 years healthcare administrative experience
The International Patient Liaison serves as the primary conduit for international patients, coordinating their comprehensive care journey within Mass General Brigham

Job Summary

  • The International Patient Liaison serves as the primary conduit for international patients, coordinating their comprehensive care journey within Mass General Brigham.
  • This role requires managing complex logistical matters including appointment scheduling, guest services, and maintaining letters of guarantee from embassies or insurance companies.
  • Candidates must demonstrate exceptional cultural awareness and the ability to navigate sensitive multicultural interactions while working with clinical and administrative teams.

Matching Summary

The International Patient Liaison serves as the primary conduit for international patients, coordinating their comprehensive care journey within Mass General Brigham.

Salary

Base: $53,040.00 - $75,888.80 Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses included

Skills & Requirements

Must-have

  • Arabic language proficiency required
  • Bachelor's degree in healthcare or related field
  • 3-5 years healthcare administrative experience
  • Patient scheduling and logistics coordination
  • CRM database documentation skills

Nice-to-have

  • Experience with EPIC electronic medical records
  • Knowledge of Salesforce CRM systems
  • Cultural competence and sensitivity
  • Ability to work independently under pressure
  • Familiarity with third-party reimbursement processes

Key Requirements

  • Bachelor's Degree required
  • 3-5 years healthcare setting experience preferred
  • Bilingual or Multilingual in Arabic preferred
  • Clinical or healthcare degree preferred
  • Proficiency in medical terminology and hospital registration

Work Rights

Not specified

Tailored Resume

Cover Letter