Associate Director, Servicenow Platform Engineering - Platform Management

Merck & Co., Inc., Rahway, New Jersey, USA

Hyderabad, India
Hybrid
Servicenow platform administration
Devops practices
Integration methods
Be part of a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches

Job Summary

  • Be part of a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.
  • Lead initiatives to enhance operational maturity, integrations robustness, instance hardening, quality engineering discipline, and CI/CD adoption within the ServiceNow platform.
  • Develop and maintain a robust platform architecture framework, establish governance policies, and lead a cross-functional engineering team to ensure platform health and performance.

Matching Summary

Be part of a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.

Skills & Requirements

Must-have

  • ServiceNow Platform Administration
  • DevOps practices
  • integration methods
  • operational best practices
  • platform architecture framework
  • governance policies and standards

Nice-to-have

  • Now Assist, Virtual Agent, Portal
  • Operational Playbooks, Atlassian Products
  • passion for using data
  • digital transformation journey

Key Requirements

  • Minimum 10 years of relevant work experience
  • MSc Degree or BSc Degree in Computer Science, Data Science, Information Technology, or related field, or equivalent experience
  • At least 1 Certified Implementation Specialist certification across 3 areas (Data, Security & Compliance, Technology)

Work Rights

Not specified

Tailored Resume

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