Customer Banking Specialist - West Lakes (15 Hours/week)
Commonwealth Bank
West Lakes, Australia
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Availability for predetermined roster hours
Ability to work independently in retail environment
Strong customer service and communication skills
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The Commonwealth Bank is seeking a part-time Customer Banking Specialist for their West Lakes branch, requiring 15 hours of work per week. The role focuses on delivering exceptional customer service by assisting clients with their banking needs, utilizing in-branch technology, and promoting financial health checks.
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Job Summary
This role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options.
You will perform Financial Health Checks, process applications for loans and credit cards, and refer complex needs to specialists.
The team delivers a seamless banking experience to over 10 million personal and small business customers while adhering to strict bank processes.
Matching Summary
Match Score: 75
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The Commonwealth Bank is seeking a part-time Customer Banking Specialist for their West Lakes branch, requiring 15 hours of work per week. The role focuses on delivering exceptional customer service by assisting clients with their banking needs, utilizing in-branch technology, and promoting financial health checks.
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Skills & Requirements
Must-have
Availability for predetermined roster hours
Ability to work independently in retail environment
Strong customer service and communication skills
Nice-to-have
Passion for community engagement and fundraising
Proactive approach to building customer rapport
Interest in holistic financial solutions
Key Requirements
Part-time availability for specific Monday-Wednesday shifts