Subject Matter Expert - Service Desk

Kyndryl

Hybrid
5 years it experience
Incident management expertise
Customer service skills
Join Kyndryl as a Subject Matter Expert and deliver exceptional IT services to customers

Job Summary

  • Join Kyndryl as a Subject Matter Expert and deliver exceptional IT services to customers.
  • You'll be responsible for managing service support processes and ensuring compliance with ITSM systems.
  • Kyndryl offers a dynamic culture that supports your well-being and empowers you to grow.

Matching Summary

Join Kyndryl as a Subject Matter Expert and deliver exceptional IT services to customers.

Skills & Requirements

Must-have

  • 5 years IT experience
  • incident management expertise
  • customer service skills

Nice-to-have

  • ITIL certification
  • strong communication skills
  • growth mindset

Key Requirements

  • IT management experience
  • SLA management experience
  • expertise in help desk support

Work Rights

Not specified

Tailored Resume

Cover Letter