Stripe is seeking a Program Manager for its Global People Operations Strategy team to enhance operational efficiency through automation and AI-driven processes. The ideal candidate will have extensive experience in People Operations, with a focus on operational infrastructure and data analysis
Job Summary
This role serves as the strategic accelerant for Stripe's Global People Operations team, driving a users-first roadmap centered on AI and automation.
The successful candidate will establish a centralized 'Front Door' intake mechanism to vet all initiatives for operational feasibility and capacity alignment before acceptance.
You will transition the team from reactive ticket monitoring to proactive capacity management by building predictive models and defining actionable KPIs for global compliance.
Matching Summary
Match Score: 85
Stripe is seeking a Program Manager for its Global People Operations Strategy team to enhance operational efficiency through automation and AI-driven processes. The ideal candidate will have extensive experience in People Operations, with a focus on operational infrastructure and data analysis.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
8+ years People Operations experience
Central work intake model design
Workforce forecasting and capacity modeling
AI and RPA requirement definition
Data analysis for operational demand
Nice-to-have
Experience with Workday HRIS systems
Salesforce Service Management proficiency
ITIL, Lean, or Six Sigma certification
Vendor management in outsourced models
Process migration to automation solutions
Key Requirements
8+ years in People Ops or Business Operations
Proven track record of central work intake models
Experience leading workforce management or QA infrastructure
Fluency in defining requirements for AI and RPA ecosystems