Customer Service Executive

STAR CONCORD PTE. LTD.

Singapore
**
Review customer inquiries for freight
Prepare accurate shipping quotations
Process import export documentation
** STAR CONCORD PTE. LTD. is seeking a Customer Service Executive to manage customer inquiries and quotations in the import and export freight and logistics sector. The role involves ensuring customer satisfaction through effective communication and coordination with various stakeholders. **

Job Summary

  • The role involves reviewing customer inquiries and preparing detailed quotations for the company's import and export freight business.
  • Candidates will process shipping documentation and liaise with various stakeholders including shippers, consignees, and overseas agents.
  • The position requires supervising logistics subcontractors to ensure proper and efficient delivery of related services.

Matching Summary

Match Score: 75

** STAR CONCORD PTE. LTD. is seeking a Customer Service Executive to manage customer inquiries and quotations in the import and export freight and logistics sector. The role involves ensuring customer satisfaction through effective communication and coordination with various stakeholders. **

Skills & Requirements

Must-have

  • Review customer inquiries for freight
  • Prepare accurate shipping quotations
  • Process import export documentation
  • Liaise with shippers and authorities
  • Supervise subcontractor delivery services

Nice-to-have

  • Negotiate proposals with customers
  • Ensure customer satisfaction
  • Provide feedback for improvement
  • Execute freight operations efficiently

Key Requirements

  • Experience in logistics or freight operations
  • Ability to negotiate and clarify proposals
  • Knowledge of import export regulations

Work Rights

Not specified

Tailored Resume

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