Bank Assistant Manager Operations

Banklife

Hybrid
Lead daily operations
Supervise team of associates
Manage workflows and service levels
Banklife is seeking a Bank Assistant Manager, Operations to join their Retail Services team, focusing on leading daily operations, supervising associates, and ensuring service quality and risk compliance. The role requires strong supervisory experience and the ability to manage workflows in a regulated environment, with a preference for candidates who have a background in banking or financial services

Job Summary

  • In this role, you are expected to lead daily operations, supervise a team of associates, and ensure service levels, quality, and risk standards are consistently met.
  • We’ll empower you to learn and grow the career you want and support you in a flexible environment where well-being and inclusion are more than just words.
  • Manulife is an Equal Opportunity Employer committed to diversity, inclusion, and removing barriers to provide equal access to employment.

Matching Summary

Match Score: 85

Banklife is seeking a Bank Assistant Manager, Operations to join their Retail Services team, focusing on leading daily operations, supervising associates, and ensuring service quality and risk compliance. The role requires strong supervisory experience and the ability to manage workflows in a regulated environment, with a preference for candidates who have a background in banking or financial services.

Skills & Requirements

Must-have

  • lead daily operations
  • supervise team of associates
  • manage workflows and service levels
  • ensure adherence to policies and risk controls
  • strong communication skills
  • collaborate with compliance and stakeholders

Nice-to-have

  • experience leading onshore/offshore teams
  • exposure to audit and risk management
  • project leadership experience
  • proficiency in data analysis and reporting
  • employee engagement activities

Key Requirements

  • prior supervisory experience or exemplary associate performance
  • experience managing operations in regulated environment
  • ability to work independently and meet deadlines
  • experience in banking, financial services, or insurance operations preferred

Work Rights

Not specified

Tailored Resume

Cover Letter