Service Coordinator

Sime Darby Industrial Sdn Bhd

Monitor and manage wip jobs
Follow up with technical team
Collect customer documentation
Monitor and manage all Work-in-Progress (WIP) jobs, ensuring they are reviewed, updated, and closed within Company Policy from the last technician labor entry date

Job Summary

  • Monitor and manage all Work-in-Progress (WIP) jobs, ensuring they are reviewed, updated, and closed within Company Policy from the last technician labor entry date.
  • Ensure all customer documentation (Purchase Order, signed quotation) is collected, verified, and filed according to ISO 9001:2018 standards.
  • Work closely with the Service Manager and Executive to support timely invoicing and revenue recognition, contributing to monthly service revenue targets.

Matching Summary

Monitor and manage all Work-in-Progress (WIP) jobs, ensuring they are reviewed, updated, and closed within Company Policy from the last technician labor entry date.

Skills & Requirements

Must-have

  • Monitor and manage WIP jobs
  • Follow up with technical team
  • Collect customer documentation
  • Maintain financial accuracy
  • Track technician timecards
  • Verify supporting documents
  • Handle invoice submission via E-systems

Nice-to-have

  • Ensure clean closure of jobs
  • Timely, efficient service operations
  • Support timely invoicing
  • Accurate labor cost and billing

Key Requirements

  • ISO 9001:2018 standards compliance

Work Rights

Not specified

Tailored Resume

Cover Letter