At PointClickCare, our mission is to help providers deliver exceptional care by empowering employees to push boundaries and innovate
Job Summary
At PointClickCare, our mission is to help providers deliver exceptional care by empowering employees to push boundaries and innovate.
The Technical Account Manager acts as a technical liaison, facilitating communication, advocating for clients, and ensuring the right stakeholders are engaged.
PointClickCare offers flexibility, growth opportunities, and meaningful work, reinvesting revenue into R&D to ensure employees have resources to innovate.
Matching Summary
At PointClickCare, our mission is to help providers deliver exceptional care by empowering employees to push boundaries and innovate.
Skills & Requirements
Must-have
Technical liaison between client and organization
Proactive problem solving for platform adoption
Deep understanding of customer's build
Direct point of escalation for high impact cases
Client feedback to internal groups
Nice-to-have
Human-first and AI-accelerated healthcare
Architects of a smarter healthcare future
Founder-led and privately held company
AI as a catalyst for creativity
Key Requirements
Proven work experience in TAM, Project Manager or similar client facing role
Experience dealing with large customers and complex support issues
Solid technical background with hands on experience