The Guest Services Representative provides support to the staff, patients and family members
Job Summary
The Guest Services Representative provides support to the staff, patients and family members.
This position conducts rounds in waiting rooms, inpatient rooms, Emergency Department and Outpatient and Surgery areas to identify needs and to address complaints that arise.
Franciscan Health is one of the largest Catholic health care systems in the Midwest.
Matching Summary
The Guest Services Representative provides support to the staff, patients and family members.
Skills & Requirements
Must-have
Proactive service and hospitality
Way-finding and resource location
Addressing patient and family needs
Monitoring department supplies
Nice-to-have
Personifies company values
Calm and courteous demeanor
Liaison between patient and department
Key Requirements
High School Diploma/GED
2 years Customer Service Preferred
Cardiopulmonary Resuscitation (CPR) - American Heart Association