As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, including driving sales, opening/closing the store, analyzing sales results, and leading training sessions
Job Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, including driving sales, opening/closing the store, analyzing sales results, and leading training sessions.
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals by fostering a culture of passion and positivity.
Responsibilities include driving sales, delivering world-class customer experiences, educating customers on brand values, training and coaching team members, and ensuring operational excellence in cash handling, time management, visuals, and inventory.
Matching Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, including driving sales, opening/closing the store, analyzing sales results, and leading training sessions.
Skills & Requirements
Must-have
driving sales and customer experience
leading training sessions
cash handling and store opening/closing
maintaining store visuals and merchandising
team coaching and development
Nice-to-have
fostering a culture of passion and positivity
building brand awareness and values
promoting diversity, equity, and inclusion
Key Requirements
Minimum 1 year of customer service and sales experience
Minimum 1 year of cash handling and opening/closing procedures
Minimum 1 year of supervisory experience
Minimum 1 year of problem-solving customer service issues
Minimum 1 year of experience in a fast-paced team environment
Knowledge and passion for skincare, natural beauty, and ethical business
Flexible schedule including evenings, weekends, and holidays