Husqvarna is seeking a Supervisor for Customer Solutions to oversee daily operations and support the customer service team. The ideal candidate should have supervisory experience, a background in customer service, and familiarity with ERP systems, while the position offers competitive benefits and a collaborative work environment
Job Summary
The Customer Service Supervisor is responsible for overseeing the daily operation of the business and coaching Customer Service Reps to provide high-quality experiences.
The role involves monitoring staffing levels to meet Service Level Agreements (SLA), handling personnel issues, and conducting performance appraisals.
Husqvarna offers competitive compensation including medical, dental, vision insurance, a 401(k) with matching, and paid parental leave.
Matching Summary
Match Score: 85
Husqvarna is seeking a Supervisor for Customer Solutions to oversee daily operations and support the customer service team. The ideal candidate should have supervisory experience, a background in customer service, and familiarity with ERP systems, while the position offers competitive benefits and a collaborative work environment.