Desk Side Analyst (richmond, Va)

Nordic Nannies

Richmond, VA, US
Manage and repair technology hardware
Troubleshoot software issues as needed
Travel to off-sites for support delivery
The Desk Side Analyst is responsible for delivering IT services, including hardware break fixes and upgrades in a timely manner

Job Summary

  • The Desk Side Analyst is responsible for delivering IT services, including hardware break fixes and upgrades in a timely manner.
  • This role requires managing all technology hardware such as computers, printers, and scanners while maintaining accurate production inventories.
  • Candidates must possess a valid driver's license and be able to provide an annual Motor Vehicle Report that meets company requirements.

Matching Summary

The Desk Side Analyst is responsible for delivering IT services, including hardware break fixes and upgrades in a timely manner.

Skills & Requirements

Must-have

  • Manage and repair technology hardware
  • Troubleshoot software issues as needed
  • Travel to off-sites for support delivery
  • Maintain accurate hardware inventory records
  • Valid driver's license required

Nice-to-have

  • Strong written and oral communication skills
  • Ability to work under pressure in a team
  • Self-managing with good decision-making skills
  • Proactive problem-solving abilities
  • Motivated to take direction from leads

Key Requirements

  • Bachelor's degree in computer science or related field
  • 3 years of relevant experience or 6 years total work experience
  • Valid driver's license with acceptable MVR

Work Rights

Not specified

Tailored Resume

Cover Letter