Partner Support Specialist

Xometry

Manila, Philippines
On-site
Establish trusted advisor relationships
Own partner lifecycle management
Cultivate value-driven partnerships
Xometry is seeking a Partner Support Specialist in Manila, Philippines, to provide exceptional service to its global partners and suppliers. The role emphasizes relationship-building, communication skills, and a focus on partner retention in a fast-paced environment

Job Summary

  • Xometry powers industries by connecting people with big ideas to manufacturers.
  • Partner Support Specialists will provide best-in-class service to global Partners and suppliers.
  • The role involves establishing trusted advisor relationships, managing partner lifecycles, and driving change in product based on partner insights.

Matching Summary

Match Score: 85

Xometry is seeking a Partner Support Specialist in Manila, Philippines, to provide exceptional service to its global partners and suppliers. The role emphasizes relationship-building, communication skills, and a focus on partner retention in a fast-paced environment.

Skills & Requirements

Must-have

  • Establish trusted advisor relationships
  • Own partner lifecycle management
  • Cultivate value-driven partnerships
  • Respond to Zen Desk tickets
  • Act as liaison between internal teams

Nice-to-have

  • Empathy and compassion
  • Optimism and creativity
  • Relentless focus on partner retention
  • Voice of the Partner

Key Requirements

  • Strong fluency with Word, PowerPoint, and Excel
  • Superior written and verbal skills
  • Best-in-class service skills
  • Ability to assimilate change
  • Excellent project management and time management skills
  • Experience analyzing data and trends

Work Rights

Not specified

Tailored Resume

Cover Letter