Sabo Lounge Gro

Four Seasons Hotels Ltd

Osaka, Japan
**
Fluent in japanese and english languages
High level of personalized service delivery
Knowledge of hotel facilities and services
** Four Seasons Hotels Ltd is seeking a Sabo Lounge Guest Relations Officer in Osaka, Japan, who will be responsible for delivering high standards of personalized service to guests, ensuring their needs are met, and maintaining the lounge's premium hospitality standards. The ideal candidate should be fluent in Japanese and English, possess strong customer service skills, and demonstrate a commitment to the company's core values of warmth, service excellence, and integrity. **

Job Summary

  • The role requires ensuring all guest room keys are tested prior to arrival and providing warm room orientations to guests.
  • Employees must maintain premium hospitality standards in the Sabo Lounge while handling VIP departures and guest requests with sound judgment.
  • The position demands fluency in both Japanese and English business manners to deliver exceptional experiences at the Four Seasons Hotel Osaka.

Matching Summary

Match Score: 75

** Four Seasons Hotels Ltd is seeking a Sabo Lounge Guest Relations Officer in Osaka, Japan, who will be responsible for delivering high standards of personalized service to guests, ensuring their needs are met, and maintaining the lounge's premium hospitality standards. The ideal candidate should be fluent in Japanese and English, possess strong customer service skills, and demonstrate a commitment to the company's core values of warmth, service excellence, and integrity. **

Skills & Requirements

Must-have

  • Fluent in Japanese and English languages
  • High level of personalized service delivery
  • Knowledge of hotel facilities and services
  • Ability to handle guest complaints promptly
  • Experience with electronic room equipment

Nice-to-have

  • Good knowledge of Spa booking procedures
  • Understanding of Four Seasons Core Culture
  • Ability to assist with airline reservations
  • Strong integrity and professionalism
  • Willingness to escort guests to views

Key Requirements

  • Fluency in Japanese and English languages
  • Right to work in Japan or eligible for work permit
  • Knowledge of Front Office operations standards

Work Rights

Must have right to work in Japan or be eligible for Japan work permit

Tailored Resume

Cover Letter