Customer Care Agent

Hastings Deering (Australia) Ltd

Acacia Ridge, Queensland, Australia
Call centre experience required
Proactive outbound customer engagement
Crm tool proficiency for record management
This role involves proactively engaging customers via outbound calls at key moments of ownership for CAT machines

Job Summary

  • This role involves proactively engaging customers via outbound calls at key moments of ownership for CAT machines.
  • Employees will walk customers through the digital ecosystem to ensure they can self-serve effectively.
  • The company offers benefits including free health checks, income protection insurance, and flexible work schedules.

Matching Summary

Match Score: 85

This role involves proactively engaging customers via outbound calls at key moments of ownership for CAT machines.

Skills & Requirements

Must-have

  • Call centre experience required
  • Proactive outbound customer engagement
  • CRM tool proficiency for record management

Nice-to-have

  • Qualifications in Business or Office Administration
  • High degree of confidentiality and professionalism
  • Excellent computer knowledge with Microsoft Office

Key Requirements

  • Demonstrated call centre experience
  • Business/Office Administration qualifications desirable

Work Rights

Not specified

Tailored Resume

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