Completes routine to complex skilled activities to maintain and monitor tax, escrow and insurance for loans serviced, while maintaining compliance with various Federal, state and investor requirements
Job Summary
Completes routine to complex skilled activities to maintain and monitor tax, escrow and insurance for loans serviced, while maintaining compliance with various Federal, state and investor requirements.
Identifies process improvement opportunities to improve efficiency and promotes an environment that supports belonging and reflects the M&T Bank brand.
Maintains internal control standards including timely implementation of audit points and addresses risk-related issues needing escalation to management.
Matching Summary
Completes routine to complex skilled activities to maintain and monitor tax, escrow and insurance for loans serviced, while maintaining compliance with various Federal, state and investor requirements.
Salary
Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Escrow account management
Complex data entry and analysis
Customer service experience
Compliance with federal and state regulations
Document review and validation
Risk and regulatory standards adherence
Nice-to-have
Process improvement identification
Strong verbal and written communication
Participation in departmental projects
Drafting and reviewing procedures
Belonging and brand promotion
Key Requirements
Associate's degree or equivalent experience
Minimum 1 year general work experience
Proven customer service experience
Proficiency with spreadsheet and word processing software