Director Analytics, Financial Services

Dentsu

Remote, US
$136,000 - $191,174 py
**
Customer analytics workstream
Data sources 2.0 data
Call center data
** Dentsu is seeking a Director of Analytics for Financial Services to lead customer analytics for a key client. This remote position requires a strong background in analytics, data science, and leadership, focusing on creating actionable insights and improving customer engagement. **

Job Summary

  • Lead the customer analytics workstream for a key financial services client, leveraging call center and customer interaction data to generate insights and build predictive models.
  • Own the day-to-day analytics relationship with the client, define and evolve the customer analytics roadmap, and lead and mentor on-account analysts.
  • The annual salary range for this position is $136,000 - $191,174, with benefits including medical, dental, vision, life insurance, 401k, and flexible paid time off.

Matching Summary

Match Score: 75

** Dentsu is seeking a Director of Analytics for Financial Services to lead customer analytics for a key client. This remote position requires a strong background in analytics, data science, and leadership, focusing on creating actionable insights and improving customer engagement. **

Salary

$136,000 - $191,174

Skills & Requirements

Must-have

  • customer analytics workstream
  • data sources 2.0 data
  • call center data
  • SQL, Python, R Script
  • client-facing communication
  • stakeholder management skills
  • leading analytics workstreams
  • data quality and governance

Nice-to-have

  • integrating/modeling Salesforce data
  • emerging capabilities
  • executive communication
  • insights narrative
  • storytelling
  • complex, multi-workstream environments

Key Requirements

  • Proven experience in analytics or data architecture
  • Experience working in GCP environments
  • Experience integrating/modeling Salesforce data (preferred)
  • Strong knowledge of predictive analytics, unstructured data, text/speech analytics, AI readiness (preferred)
  • Proven ownership of Data Science project (preferred)
  • Exceptional executive communication / insights narrative / storytelling (preferred)
  • Experience in complex, multi-workstream environments (agency or consulting helpful) (preferred)
  • Ability to partner with/orchestrate DS, engineering, and analytics (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter