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Dentsu is seeking a Director of Analytics for Financial Services to lead customer analytics for a key client. This remote position requires a strong background in analytics, data science, and leadership, focusing on creating actionable insights and improving customer engagement.
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Job Summary
Lead the customer analytics workstream for a key financial services client, leveraging call center and customer interaction data to generate insights and build predictive models.
Own the day-to-day analytics relationship with the client, define and evolve the customer analytics roadmap, and lead and mentor on-account analysts.
The annual salary range for this position is $136,000 - $191,174, with benefits including medical, dental, vision, life insurance, 401k, and flexible paid time off.
Matching Summary
Match Score: 75
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Dentsu is seeking a Director of Analytics for Financial Services to lead customer analytics for a key client. This remote position requires a strong background in analytics, data science, and leadership, focusing on creating actionable insights and improving customer engagement.
**
Salary
$136,000 - $191,174
Skills & Requirements
Must-have
customer analytics workstream
data sources 2.0 data
call center data
SQL, Python, R Script
client-facing communication
stakeholder management skills
leading analytics workstreams
data quality and governance
Nice-to-have
integrating/modeling Salesforce data
emerging capabilities
executive communication
insights narrative
storytelling
complex, multi-workstream environments
Key Requirements
Proven experience in analytics or data architecture
Experience working in GCP environments
Experience integrating/modeling Salesforce data (preferred)
Strong knowledge of predictive analytics, unstructured data, text/speech analytics, AI readiness (preferred)
Proven ownership of Data Science project (preferred)
Exceptional executive communication / insights narrative / storytelling (preferred)
Experience in complex, multi-workstream environments (agency or consulting helpful) (preferred)
Ability to partner with/orchestrate DS, engineering, and analytics (preferred)