Mass Posting - Shift Supervisor

Central Rock Gym

Worcester, MA, United States
Base: $40,000 - $60,000 annually depending on loca...
On-site
Customer service and communication skills
Rock gym pro software operation
Shift leadership and staff oversight
Central Rock Gym is a community-powered climbing gym focused on building confidence and fostering a welcoming environment for all skill levels

Job Summary

  • Central Rock Gym is a community-powered climbing gym focused on building confidence and fostering a welcoming environment for all skill levels.
  • The Shift Supervisor leads day-to-day gym operations, provides exceptional member service, and acts as the primary escalation point during shifts.
  • This role requires supporting staff, ensuring safety and cleanliness, and assisting with training and communication under the direction of management.

Matching Summary

Central Rock Gym is a community-powered climbing gym focused on building confidence and fostering a welcoming environment for all skill levels.

Salary

Base: $40,000 - $60,000 annually depending on location; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service and communication skills
  • Rock Gym Pro software operation
  • shift leadership and staff oversight
  • facility safety and cleanliness monitoring
  • multitasking in fast-paced environment
  • flexible schedule including nights and weekends

Nice-to-have

  • CPR/First Aid certification
  • experience with Google Suite
  • friendly and approachable leadership style
  • problem-solving and initiative taking

Key Requirements

  • prior customer-facing leadership experience
  • ability to work flexible hours including holidays
  • comfortable working at heights and lifting up to 50 lbs
  • CPR/First Aid certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter