The Cash and Trade Processing Analyst 2 ensures client inquiries are handled as per agreed standards and transactions are processed accurately and on time
Job Summary
The Cash and Trade Processing Analyst 2 ensures client inquiries are handled as per agreed standards and transactions are processed accurately and on time.
Responsibilities include researching errors, resolving transaction services issues, and conducting complex analysis to support strategic decisions.
The role requires assessing risk, demonstrating consideration for the firm's reputation, and driving compliance with applicable laws and regulations.
Matching Summary
The Cash and Trade Processing Analyst 2 ensures client inquiries are handled as per agreed standards and transactions are processed accurately and on time.
Skills & Requirements
Must-have
Transaction processing accuracy
Client inquiry handling
Audit and control adherence
Technical expertise for analysis
Risk assessment and compliance
Nice-to-have
Customer service intelligence
Mandarin/Cantonese language proficiency
Strategic decision recommendation
Key Requirements
2-4 years of experience in Customer Service
Bachelor’s/University degree or equivalent experience
Proficiency in Windows, MS Project, and MS Office Suite