Account Manager – Tbtc Melbourne East (nunawading)
Telstra
Nunawading, Victoria, Australia
End-to-end sales expertise
Phone-based engagement
Manage small business portfolio
As an Account Manager you support the development of deep customer relationships, managing and growing your own defined portfolio of accounts
Job Summary
As an Account Manager you support the development of deep customer relationships, managing and growing your own defined portfolio of accounts.
Your ability to listen and to deeply understand our customers, combined with your exceptional organisational skills will ensure you support our business customers to find the best ICT solutions to achieve their business goals.
We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our purpose to build a connected future so everyone can thrive.
Matching Summary
As an Account Manager you support the development of deep customer relationships, managing and growing your own defined portfolio of accounts.
Skills & Requirements
Must-have
end-to-end sales expertise
phone-based engagement
manage small business portfolio
record all data into CRM
meet sales and performance KPIs
Nice-to-have
Mandarin language proficiency
human connection
prioritises wellbeing and choice
agile and experienced team
Key Requirements
Proven expertise in end-to-end sales
Confidence and experience in phone-based engagement
Strong capability in managing a small business customer portfolio