Sr. Analyst Workforce Planning Capacity

Point32health Inc

Base: $91,634.40 - $137,451.60; bonus/equity: vari...
Fully remote
5-7 years workforce management experience
Verint workforce management tool proficiency
Advanced excel and sql data analysis skills
Point32Health is a leading not-for-profit health organization dedicated to delivering high-quality, affordable healthcare to nearly 2 million members

Job Summary

  • Point32Health is a leading not-for-profit health organization dedicated to delivering high-quality, affordable healthcare to nearly 2 million members.
  • The Sr. Analyst will develop short- and long-term forecasts for various contact channels and maintain staffing models to meet service level objectives.
  • Employees are eligible for a comprehensive total rewards package including medical, dental, vision coverage, retirement plans, and paid time off.

Matching Summary

Point32Health is a leading not-for-profit health organization dedicated to delivering high-quality, affordable healthcare to nearly 2 million members.

Salary

Base: $91,634.40 - $137,451.60; Bonus/Equity: Variable pay eligibility mentioned; Benefits: Medical, dental, vision, retirement, PTO, tuition program

Skills & Requirements

Must-have

  • 5-7 years Workforce Management experience
  • Verint Workforce Management tool proficiency
  • Advanced Excel and SQL data analysis skills
  • Contact channel forecasting expertise
  • Real-time workforce plan adjustment

Nice-to-have

  • Experience presenting to executive leadership
  • Strong cross-functional team collaboration
  • Comfortable with innovation and risk-taking
  • Ability to prioritize urgent tasks in fast pace

Key Requirements

  • Bachelor's degree in business or related field
  • 5-7 years of Workforce Management experience
  • Experience with Verint WFM technology

Work Rights

Not specified

Tailored Resume

Cover Letter