Defined Benefits Client Manager - Virtual

Alight

Base: 63,500.00 usd - 93,500.00 usd; bonus/equity:...
Fully remote
Defined benefits expertise
Client relationship management
Operational performance oversight
The DB Client Manager is responsible for overseeing daily operational performance for assigned client(s), managing operations teams to provide quality administrative services, and collaborating with support areas such as technology and customer care

Job Summary

  • The DB Client Manager is responsible for overseeing daily operational performance for assigned client(s), managing operations teams to provide quality administrative services, and collaborating with support areas such as technology and customer care.
  • Responsibilities include utilizing expert knowledge of DB to interpret complex client requirements, addressing participant inquiries and client escalations, driving stable delivery from partners, and managing ad hoc client projects.
  • Alight offers a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization, including health, dental, and vision coverages starting Day One.

Matching Summary

The DB Client Manager is responsible for overseeing daily operational performance for assigned client(s), managing operations teams to provide quality administrative services, and collaborating with support areas such as technology and customer care.

Salary

Base: 63,500.00 USD - 93,500.00 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Defined Benefits expertise
  • Client relationship management
  • Operational performance oversight
  • Data analysis and reporting
  • Process innovation
  • Project management

Nice-to-have

  • Champion People culture
  • Grow with Purpose mindset
  • Be Alight embodiment
  • Flexible working arrangements
  • Inclusion and diversity advocate

Key Requirements

  • Effective communication and influencing skills
  • Analytical abilities and attention to detail
  • Solutions-oriented focus
  • Advanced management and organizational skills
  • Ability to adapt to change
  • Work authorization not requiring sponsorship

Work Rights

Work authorization not requiring sponsorship

Tailored Resume

Cover Letter