Manager - Global Client Group - Account Management

Amex GBT

United States
Base: $88,200.00 - $163,800.00; bonus/equity: disc...
Global client servicing strategy execution
Data-driven analytical approach
Customer satisfaction and operation expense drivers
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • The Manager, Global Client Group is a strategic leader at AmexGBT, responsible for leading the execution of our client servicing strategy for clients.
  • Benefits include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.

Matching Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.

Salary

Base: $88,200.00 - $163,800.00; Bonus/Equity: discretionary annual bonus; Benefits: health and welfare insurance plans, retirement programs, parental leave, adoption assistance, wellbeing resources, travel perks, learning platform access

Skills & Requirements

Must-have

  • Global client servicing strategy execution
  • Data-driven analytical approach
  • Customer satisfaction and operation expense drivers
  • Negotiation skills and objection handling
  • Influence internally and externally
  • Drive and affect change

Nice-to-have

  • Innovative problem-solving abilities
  • Strategic problem solver
  • Focus on analytics and program optimization
  • Knowledge of Amex GBT products/services
  • Deep understanding of technology industry

Key Requirements

  • Extensive customer/client facing experience globally
  • 4-5 years account/client management experience
  • Consulting or procurement leadership experience
  • Travel industry experience required
  • Ability to work with East Coast US and Europe time zones

Work Rights

Not specified

Tailored Resume

Cover Letter