Senior Customer Success Manager, U.k.

Wunderkind

Remote, United Kingdom
Remote
5+ years client service experience
Fortune 500 company experience
Digital marketing strategy expertise
Wunderkind is seeking a Senior Customer Success Manager to build and maintain relationships with strategic customers, ensuring their success with the company's performance marketing solutions. The ideal candidate should have over five years of experience in digital marketing and account management, particularly with Fortune 500 clients, and possess strong leadership and communication skills

Job Summary

  • The role involves building trusted advisor relationships with senior leaders at large companies to solve their digital problems.
  • Candidates will own the full lifecycle of strategic customers including onboarding, strategy development, and campaign optimization.
  • The position offers an opportunity to mentor a client strategist and potentially graduate into a full management role.

Matching Summary

Match Score: 85

Wunderkind is seeking a Senior Customer Success Manager to build and maintain relationships with strategic customers, ensuring their success with the company's performance marketing solutions. The ideal candidate should have over five years of experience in digital marketing and account management, particularly with Fortune 500 clients, and possess strong leadership and communication skills.

Skills & Requirements

Must-have

  • 5+ years client service experience
  • Fortune 500 company experience
  • Digital marketing strategy expertise
  • Consultative account management
  • Cross-functional collaboration skills

Nice-to-have

  • Entrepreneurial spirit and attitude
  • Mentoring junior team members
  • Fast-paced startup environment
  • High emotional intelligence
  • Technical concept learning ability

Key Requirements

  • 5+ years in client service or account management
  • Experience with Fortune 500 clients
  • Strong project management capabilities
  • Desire to mentor junior staff

Work Rights

Not specified

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