Quality Analyst Portuguese

TaskUs

Not specified; not specified; competitive industry...
Portuguese language proficiency
30 wpm typing speed for voice
35 wpm typing speed for non-voice
The role serves as the backbone of the company by ensuring world-class service and high customer satisfaction metrics

Job Summary

  • The role serves as the backbone of the company by ensuring world-class service and high customer satisfaction metrics.
  • Employees must maintain strict confidentiality regarding login credentials and comply with all TaskUs policies and procedures.
  • TaskUs offers a People First culture with opportunities for internal mobility, professional growth, and comprehensive benefits.

Matching Summary

The role serves as the backbone of the company by ensuring world-class service and high customer satisfaction metrics.

Salary

Not specified; Not specified; Competitive industry salaries and comprehensive benefits packages

Skills & Requirements

Must-have

  • Portuguese language proficiency
  • 30 WPM typing speed for voice
  • 35 WPM typing speed for non-voice
  • Windows OS and Apple OS X knowledge
  • Microsoft Office and Google applications

Nice-to-have

  • Experience in phone support
  • Experience in email support
  • Experience in live chat support
  • Customer service background
  • Sales or billing experience
  • Collections or technical support experience

Key Requirements

  • Strong verbal and written communication skills in Portuguese
  • Ability to work on cyclical schedules
  • Computer literacy with specific OS requirements
  • Problem-solving and critical thinking skills

Work Rights

Not specified

Tailored Resume

Cover Letter