The role involves cultivating long-term partnerships with key accounts and managing dealer and direct contract business activities from order to installation
Job Summary
The role involves cultivating long-term partnerships with key accounts and managing dealer and direct contract business activities from order to installation.
Candidates will act as a project liaison between customers and cross-functional areas like Operations while ensuring compliance with contractual requirements.
MillerKnoll is committed to design for the good of humankind and offers an inclusive environment where employees can bring their whole selves to work.
Matching Summary
The role involves cultivating long-term partnerships with key accounts and managing dealer and direct contract business activities from order to installation.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
6-7 years customer service or sales experience
Experience with contract furniture industry
Strong communication and negotiation skills
Project management for complex accounts
Ability to analyze data and solve problems
Nice-to-have
Manufacturing or service industry background
Cross-functional team leadership experience
Continuous improvement initiative participation
Mentoring and coaching abilities
Key Requirements
Bachelor's degree or equivalent years of experience
6-7 years in customer service, sales, or commercial contact roles
Demonstrated expertise in sales operations or contract furniture
Proven ability to lead continuous improvement teams