Experience in delivering exceptional customer service
Ability to articulate financial terms clearly
Willingness to work predetermined flexible roster
This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million customers
Job Summary
This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million customers.
The position involves conducting in-depth conversations to support customer needs across home loans, business banking, and financial advice.
Employees will work in a Multi Channel Branch model, providing face-to-face service in the morning and remote support via phone or digital channels in the afternoon.
Matching Summary
This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million customers.
Skills & Requirements
Must-have
Experience in delivering exceptional customer service
Ability to articulate financial terms clearly
Willingness to work predetermined flexible roster
Nice-to-have
Genuine interest in building a career with CommBank
Ability to work in busy retail environment
Strong problem-solving skills for risk-adverse culture
Key Requirements
Experience in financial services, retail, or hospitality
Secondment/contract opportunity until Feb 2027
Availability for specific Monday-Friday roster hours