Retail Deputy Manager

The Works Stores Ltd

Walsall, ,
On-site
Supervisory or team leadership experience
Strong communication and interpersonal skills
Customer-focused service delivery
As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience while driving commercial performance and maintaining operational standards

Job Summary

  • As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience while driving commercial performance and maintaining operational standards.
  • The Works offers a comprehensive benefits package including a 25% colleague discount, exclusive online discounts, family friendly leave, 33 days holiday, training and development opportunities, and healthcare support.
  • The company promotes an inclusive culture welcoming under-represented groups and supports flexible working and reasonable adjustments to ensure everyone feels able to be themselves.

Matching Summary

As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience while driving commercial performance and maintaining operational standards.

Skills & Requirements

Must-have

  • supervisory or team leadership experience
  • strong communication and interpersonal skills
  • customer-focused service delivery
  • stock management and merchandising
  • health and safety compliance
  • recruitment and training support

Nice-to-have

  • flexible and reliable work approach
  • experience in high-volume retail
  • familiarity with retail systems and reporting
  • motivational leadership skills
  • team coaching and development
  • inclusive team culture fostering

Key Requirements

  • experience in supervisory or leadership retail role
  • experience supporting recruitment and training
  • knowledge of health and safety procedures

Work Rights

Not specified

Tailored Resume

Cover Letter