It User Support Specialist

Greenberg Traurig

Delaware, United States
Fully remote
Support computer hardware and software
Troubleshoot mobile devices with intune
Video conferencing and av setups
The function of the IT User Support Specialist is to provide technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations

Job Summary

  • The function of the IT User Support Specialist is to provide technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations.
  • Key responsibilities include supporting computer hardware and software, maintaining asset inventory, overseeing system setups, breakdowns, and office moves, and supporting conference room services with video conferencing and AV setups.
  • Greenberg Traurig offers competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Matching Summary

The function of the IT User Support Specialist is to provide technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations.

Skills & Requirements

Must-have

  • Support computer hardware and software
  • Troubleshoot mobile devices with InTune
  • Video conferencing and AV setups
  • Track user support requests
  • Windows 11 operating systems
  • Microsoft Office 365

Nice-to-have

  • Innovative and collaborative environment
  • Fast-paced, deadline-driven environment
  • Can-do attitude and initiative
  • Adaptability and innovation

Key Requirements

  • High school diploma or equivalent required
  • College degree preferred
  • Previous technology support experience
  • Excellent troubleshooting skills
  • Experience with trouble ticket tracking system

Work Rights

Not specified

Tailored Resume

Cover Letter