Not specified (potentially hybrid based on team leadership and customer interaction needs).
Leading and motivating teams
Sla driven service delivery
Customer-focused technical support
Virtualspaces Pwc is seeking a Senior Manager in Cybersecurity to lead a team of Managed Service Support Consultants and engineers, ensuring high-quality service delivery to business customers. The role emphasizes customer focus, team motivation, and operational improvements, requiring a blend of technical and leadership skills
Job Summary
As the Managed Services Team Leader you will be responsible for leading, motivating and overseeing the day to day management of a team of Managed Service Support Consultants and engineers.
This is a very customer focussed, hands-on role where the Team Leader will be expected to handle and resolve customer queries as well as undertake the day to day management aspects that the post requires.
The ideal candidate will be able encourage effective team working by seeking input from team members and will support team members (technically and operationally) in achieving continuous improvement by encouraging ideas and recommendations for procedural, operational and system improvements.
Matching Summary
Match Score: 85
Virtualspaces Pwc is seeking a Senior Manager in Cybersecurity to lead a team of Managed Service Support Consultants and engineers, ensuring high-quality service delivery to business customers. The role emphasizes customer focus, team motivation, and operational improvements, requiring a blend of technical and leadership skills.