Base: not specified; bonus/equity: not specified; ...
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Trauma-informed practice
Culturally safe services
Holistic assessments
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The Salvation Army Victoria ARC is seeking an Intake Case Worker to provide trauma-informed intake and case coordination for individuals and families facing hardship in the ACT region. This role involves collaboration with local service providers and requires strong communication skills, cultural competence, and experience in case management.
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Job Summary
The Intake Case Worker plays a vital role in delivering high-quality, trauma-informed intake, assessment, and short-term case coordination to individuals and families experiencing hardship, housing instability, or complex needs.
This role operates within a triage and prioritisation framework aligned with the ACT Shared Practice Framework and is delivered through multiple access points—phone, in-person, and outreach.
The Salvation Army offers salary packaging up to $15,900 tax free plus a $2,650 meal entertainment benefit, generous paid parental leave, and ongoing training and development opportunities.
Matching Summary
Match Score: 75
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The Salvation Army Victoria ARC is seeking an Intake Case Worker to provide trauma-informed intake and case coordination for individuals and families facing hardship in the ACT region. This role involves collaboration with local service providers and requires strong communication skills, cultural competence, and experience in case management.
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Salary
Base: Not specified; Bonus/Equity: Not specified; Benefits: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit, Paid Parental leave, Purchased Leave Scheme, Sorry Business and Ceremonial leave, EAP, health & wellness initiatives
Skills & Requirements
Must-have
trauma-informed practice
culturally safe services
holistic assessments
short-term case coordination
client data recording
inter-agency collaboration
Nice-to-have
positive inclusive team environment
reflective practice
service improvement initiatives
purpose driven careers
Key Requirements
Diploma in Community Services, Social Work, or related field OR significant experience