Lead Order Support Specialist - German Speaking

PPD (Thermo Fisher) UK

Budapest, Hungary
Office-based (standard mon-fri)
Fluency in english and german
3-5 years customer service experience
Experience with erp systems
Thermo Fisher Scientific is seeking a Lead Order Support Specialist fluent in German to join its Customer Service team in Budapest. The role involves managing customer orders, providing exceptional service, and supporting team management, all while ensuring operational efficiency

Job Summary

  • Thermo Fisher Scientific is dedicated to enabling customers to make the world healthier, cleaner, and safer.
  • The Customer Service team supports customers throughout the order lifecycle, ensuring exceptional service.
  • The role involves driving efficiency and productivity initiatives while maintaining high data accuracy.

Matching Summary

Match Score: 85

Thermo Fisher Scientific is seeking a Lead Order Support Specialist fluent in German to join its Customer Service team in Budapest. The role involves managing customer orders, providing exceptional service, and supporting team management, all while ensuring operational efficiency.

Skills & Requirements

Must-have

  • Fluency in English and German
  • 3-5 years customer service experience
  • Experience with ERP systems

Nice-to-have

  • Strong problem-solving skills
  • Ability to multitask under tight deadlines
  • Proactive solution-focused mindset

Key Requirements

  • High school diploma or equivalent
  • Bachelor’s Degree preferred but not essential

Work Rights

Not specified

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