Help Desk Engineer

Leidos UK

Not specified; not specified; benefits include lif...
Fully remote
Windows administration and endpoint management
Active directory and iam expertise
Secure classified environment support
This role supports critical ICT environments for government, defence, and intelligence missions while maintaining system reliability

Job Summary

  • This role supports critical ICT environments for government, defence, and intelligence missions while maintaining system reliability.
  • Employees can accrue up to an extra 12 days of leave per year through the Life Days program at a Family Friendly certified workplace.
  • The position requires hands-on support including device deployments, secure network patching, and root cause analysis for complex incidents.

Matching Summary

This role supports critical ICT environments for government, defence, and intelligence missions while maintaining system reliability.

Salary

Not specified; Not specified; Benefits include Life Days program and family friendly culture

Skills & Requirements

Must-have

  • Windows administration and endpoint management
  • Active Directory and IAM expertise
  • Secure classified environment support
  • Complex incident resolution skills
  • Network fundamentals and monitoring

Nice-to-have

  • Mentoring junior engineers capability
  • Defence or intelligence background
  • Strong communication and collaboration
  • Continuous improvement initiatives
  • VIP operational staff liaison experience

Key Requirements

  • Australian Citizen status required
  • Active TSPV Clearance mandatory
  • Degree in relevant ICT discipline or equivalent experience
  • Ability to pass DISA/OSA security checks
  • Proven ability to manage complex technical incidents independently

Work Rights

Must be Australian Citizen with active TSPV Clearance

Tailored Resume

Cover Letter