Associate Systems Administrator- H

Altera

Mobile, Alabama, United States
Hourly rate: $29.30 usd; bonus/equity: not specifi...
Fully remote
Onsite technical support in healthcare
Diagnose and resolve hardware software issues
Monitor and prioritize service desk tickets
The Associate Systems Administrator ensures uninterrupted hospital and data center operations by responding promptly to facility-related and technical issues

Job Summary

  • The Associate Systems Administrator ensures uninterrupted hospital and data center operations by responding promptly to facility-related and technical issues.
  • This role requires strong analytical skills to diagnose and resolve hardware, software, network, and voice-related issues while prioritizing patient care-critical systems.
  • The position involves active monitoring of the ticket queue, maintaining accurate IT asset inventory, and participating in an on-call rotation for after-hours support.

Matching Summary

The Associate Systems Administrator ensures uninterrupted hospital and data center operations by responding promptly to facility-related and technical issues.

Salary

Hourly Rate: $29.30 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Onsite technical support in healthcare
  • Diagnose and resolve hardware software issues
  • Monitor and prioritize service desk tickets
  • Install configure and deploy desktop devices
  • Support Microsoft Windows Apple devices networking

Nice-to-have

  • Strong interpersonal and communication skills
  • Customer-service-focused approach
  • Experience with Service Now ticketing system
  • Knowledge of ITIL best practices
  • Ability to travel to offsite locations

Key Requirements

  • High School diploma required
  • 1+ year experience in Data Center Operations
  • Valid Driver's License required
  • Basic knowledge of ITIL preferred
  • Associate degree or technical certification preferred

Work Rights

Not specified

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