Workplace Experience Enabler

122

Mumbai, MH, India
Establish direct relationship with employees
Single point of contact for issues resolution
Respond to service tickets within sla
The role serves as the single point of contact for employees working from the office to resolve issues and manage workspace changes

Job Summary

  • The role serves as the single point of contact for employees working from the office to resolve issues and manage workspace changes.
  • Responsibilities include responding to and closing all service tickets and feedbacks within defined service level agreements.
  • The position requires planning and executing employee engagement events in line with client expectations while consolidating feedback for management.

Matching Summary

The role serves as the single point of contact for employees working from the office to resolve issues and manage workspace changes.

Skills & Requirements

Must-have

  • Establish direct relationship with employees
  • Single Point of Contact for issues resolution
  • Respond to service tickets within SLA
  • Plan and execute employee engagement events
  • Report concerns to workspace experience manager

Nice-to-have

  • Support teamwork and cooperation environment
  • Drive client specific technology initiatives
  • Align operations with financial processes
  • Share observations on amenity usage guidelines

Key Requirements

  • On-site presence required in Mumbai
  • 48 scheduled weekly hours commitment

Work Rights

Not specified

Tailored Resume

Cover Letter