The Assistant Customer Care Manager is responsible for responding competently, promptly, and efficiently to claims for warranty service or reimbursement in a manner which follows state and federal guidelines, exceeding the expectations of our customers, enhancing the reputation of our retailers, and contributing to the profitability of our company
Job Summary
The Assistant Customer Care Manager is responsible for responding competently, promptly, and efficiently to claims for warranty service or reimbursement in a manner which follows state and federal guidelines, exceeding the expectations of our customers, enhancing the reputation of our retailers, and contributing to the profitability of our company.
Assist in leading a team that will follow through to completion customer care service requests and work orders through a warranty bill back process, the use of facility service technicians, and outside independent contractors.
Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
Matching Summary
The Assistant Customer Care Manager is responsible for responding competently, promptly, and efficiently to claims for warranty service or reimbursement in a manner which follows state and federal guidelines, exceeding the expectations of our customers, enhancing the reputation of our retailers, and contributing to the profitability of our company.