Job Summary

• The CUSTOMER SERVICE REPRESENTATIVE for the Commercial Auto team is responsible for assisting agents with inquiries and policy issues, including status updates, billing questions, pending changes, binding new business policies, and more.
• In this role, you’ll deliver timely, accurate service while collaborating closely with internal teams to meet SLAs, performance metrics, and quality standards.
• Competitive pay ranging from $20 to $24 per hour, depending on location, experience, skills, and job-related knowledge.

Matching Summary

Salary

Base: $20 to $24 per hour; Benefits: medical, dental, vision, disability, life insurance, 401(k) with company match, paid time off plus company holidays

Skills & Requirements

Key Requirements

• High school diploma or equivalent
• Strong written and verbal communication skills
• Ability to evaluate policy information
• Proficiency in Microsoft Office and web-based systems
• Remote workspace and stable internet connection

Work Rights